Help Center
Real answers to the questions Turo hosts actually ask. Written in plain English, ordered by frequency, no jargon walls.
Getting started
What is FK Command Center?
It's an end-to-end operating system for Turo hosts. Think of it as your Turo-specific dashboard, tax-strategy lab, claims defender, and CPA handoff package — all in one. You enter your fleet, log or import your trips, and FK calculates per-vehicle P&L, projected taxes, depreciation under current IRS rules, S-Corp breakevens, and more. It does not file your taxes — it prepares the package you give to your CPA so they spend less time and you pay less in fees.
I just signed up. Where do I start?
The dashboard shows an onboarding checklist. The seven steps in order:
- 1. Set your business profile in Settings (W-2 income, filing status, state). This powers every tax calculation.
- 2. Add your first vehicle.
- 3. Log or import your first trip (Trip P&L tab → Import Turo CSV).
- 4. Run a tax savings projection (Tax Suite).
- 5. Run an Acquisition Decision on a hypothetical or real vehicle.
- 6. Build a CPA Handoff package.
- 7. Bookmark this page.
Each step takes 2–5 minutes. The whole onboarding is under 20 minutes.
Is FK Command Center affiliated with Turo?
No. FK is an independent tool built by a Turo host — Maurice Goring — for other Turo hosts. It's not endorsed, sponsored, partnered with, or operated by Turo Inc. We're not subject to Turo's API rate limits or terms because we don't talk to Turo's servers — you bring the data via CSV export, and it lives in your browser + your private cloud sync.
Does FK give tax advice?
No. FK is software that does math against IRS-published tables (2024 Rev. Proc. 2024-13, 2024-40, 2025-32, etc.) and shows you the result. It cannot evaluate your full tax picture, your state's specific rules, AMT, credits, or audit risk. Every tab has a red banner reminding you to verify numbers with a licensed CPA before acting. Maurice (the founder) is a Turo host, not a CPA — and that's the point. Your CPA is the one who files; FK gives you and them better inputs.
Does my data sync across devices?
Yes. Your fleet, trips, business profile, and settings sync to a private Supabase cloud associated with your license. Sign in from your laptop, phone, or tablet — same data. You can also work fully offline; FK is a Progressive Web App that caches the latest version and syncs back when you're online. All data is encrypted in transit and at rest.
Trips & CSV import
How do I import my Turo trips?
1. Log into Turo on a desktop browser. 2. Go to Earnings → Export CSV. 3. Pick the date range. 4. In FK, open Trip P&L → click "Import Turo CSV" → upload the file. FK auto-detects columns; you confirm the preview and the trips are added.
Re-importing overlapping months is safe — duplicates are detected by Turo trip ID.
Why doesn't my Trip P&L total match my Turo dashboard?
Usually one of four causes. (1) Different date ranges — Turo's "year-to-date" vs. FK's active-year filter. (2) Turo's number is often gross; FK shows you net after platform commission. (3) Refunds — Turo nets them immediately; FK keeps the trip and refund as separate line items. (4) Bookings that span a year boundary may land in different tax years (FK uses trip start date, configurable). For the official audit-trail match, use the 1099-K Reconciliation tab.
The CSV import is failing or showing wrong numbers. What now?
Open the CSV Intelligence Engine tab. It shows exactly which columns FK is reading and which are unmapped. Common issues: Turo changed their export format (we update for it within ~48 hours of detection), your CSV has merged or split columns from a copy-paste, or you exported via mobile (mobile exports sometimes truncate). If you're stuck, drag the file into Ask FK and describe what you're seeing — FK can usually identify the format mismatch.
Can I edit a trip after I logged it?
Yes. Click any trip in the Trip P&L table to open the editor. You can change dates, revenue, expenses, vehicle assignment, or delete it entirely. Edits sync to the cloud immediately. Note: changing a trip's date or vehicle re-computes the corresponding year's P&L, Schedule C draft, and 1099-K reconciliation.
What's the difference between Trip P&L and the Dashboard?
Dashboard = fleet-level rollup (KPIs, charts, performance table). Trip P&L = per-trip detail (one row per booking, with the trip-by-trip math). Use Dashboard to see the big picture; use Trip P&L to find a specific booking, fix a logging error, or analyze your most/least profitable trip lengths.
Tax & depreciation
What is bonus depreciation and why is OBBBA important?
Bonus depreciation lets you deduct the full cost of a qualifying business asset in the year it's placed in service, rather than spreading it over 5+ years (MACRS). For Turo hosts, this often means a vehicle purchase that wipes out your W-2 tax bill in Year 1.
OBBBA (One Big Beautiful Bill Act, 2025) restored bonus depreciation to 100% after it had phased down to 60% in 2024. So for vehicles placed in service in 2025 and later, you can deduct 100% of the cost (subject to §280F luxury caps for vehicles under 6,000 lbs GVWR).
Why does GVWR matter so much for vehicle depreciation?
GVWR (Gross Vehicle Weight Rating) is the cliff between two completely different depreciation regimes.
Under 6,000 lbs: §280F luxury-auto caps apply. Year-1 deduction capped at ~$20,400 with 100% bonus depreciation; ~$12,400 without bonus.
6,000 lbs or over: No §280F caps. You can deduct the entire vehicle basis in Year 1 (subject to business-use percentage).
That's why a Tahoe, Suburban, or Wagoneer can give you a $60K+ Year-1 deduction while a Tesla Model 3 caps at ~$20K. Pull GVWR off the door-jamb sticker — never trust marketing pages.
What's the difference between §179 and bonus depreciation?
§179: Capped at the year's limit (~$1.16M in 2024, indexed), CANNOT create a net business loss (limited to taxable income from the business).
Bonus: No annual cap, CAN create a loss carryforward that offsets W-2 income immediately.
Most Turo hosts with a W-2 want bonus — that's the whole "wipe out my W-2 tax with a car purchase" play. §179 is preferred when your state has decoupled from bonus (California, New York, New Jersey, Pennsylvania are notorious) and you want to preserve state-level conformity.
Why is my Year-1 tax savings number lower than I expected?
Three usual culprits. (1) Vehicle is under 6,000 lbs GVWR — §280F luxury caps applied. (2) Business-use percentage is below 100% — every percent off cuts your deduction proportionally. (3) Your W-2 bracket is lower than you think — savings = deduction × marginal rate, so a $50K deduction at the 22% bracket saves $11K, not $18.5K. Check all three before assuming a bug.
Do I owe self-employment (SE) tax on Turo income?
It depends on whether the IRS classifies your Turo activity as a "trade or business" (Schedule C, SE tax applies) or "rental of personal property" (Schedule 1 line 8l, no SE tax). The IRS has not given Turo hosts a clear safe harbor. In practice, most hosts running more than a handful of trips report on Schedule C and pay 15.3% SE tax (less the 7.65% deduction for the employer-half). This is a real CPA decision — document your hours and your business intent.
How does the §199A QBI deduction apply to Turo?
§199A gives sole proprietors, S-Corps, and partnerships up to a 20% deduction on "qualified business income." Whether Turo activity qualifies hinges on the same "trade or business" question as SE tax. If yes, you deduct 20% of net Turo profit (subject to income phaseouts above ~$241K MFJ / $191K single in 2024). If the IRS treats your activity as passive rental, no QBI. FK estimates QBI when you've marked your activity as Schedule C — verify with your CPA before filing.
What's "depreciation recapture" and when does it bite?
If you take accelerated depreciation (bonus or §179) on a vehicle and then your business-use percentage drops below 50% in a later year, the IRS "recaptures" the excess depreciation as ordinary income in that year. This can be a painful tax bill years after the original deduction. Practical rule: if you're not committed to keeping a vehicle in business use for the full 5-year MACRS recovery period, think twice before maxing bonus depreciation on it.
Should I make estimated quarterly tax payments?
If your total tax owed (after W-2 withholding) exceeds ~$1,000 for the year, yes — or you'll owe an underpayment penalty. Use IRS "safe harbor": pay 100% of last year's tax (110% if AGI > $150K) in even quarterly installments. FK's Quarterly Autopilot tracks this for you with deadline alerts.
1099-K & the IRS
My 1099-K is way bigger than what I actually got paid. Is that a mistake?
No — it's correct and it's the #1 cause of CP2000 mismatch notices. Turo reports the gross booking amount the guest paid (including Turo's platform fee, taxes, and your portion). You only saw the net deposit. On Schedule C, report the gross as revenue and deduct Turo's commission as an expense — same end number, audit-defensible paper trail.
What if I don't get a 1099-K?
You still owe tax. Turo's 1099-K issuance threshold is dropping under the American Rescue Plan: $5,000 in 2024, $2,500 in 2025, $600 in 2026 and beyond. Below threshold, no form is issued — but the income is still taxable. Report it on Schedule C anyway.
I got a CP2000 notice. What do I do?
A CP2000 is NOT an audit — it's an automated matching letter saying "the income on your return doesn't match what your payers reported." You have 30 days to respond.
- If you under-reported (forgot the gross-vs-net rule): respond agreeing, pay the difference plus interest.
- If they're wrong (the 1099-K had an error): respond disagreeing, attach the 1099-K Reconciliation from FK + your trip log.
Do not ignore the letter. Silence becomes a default assessment.
How does FK's 1099-K Reconciliation tool work?
It aggregates all your logged trips, maintenance, claims, and reimbursements for the selected tax year, then computes the gross revenue Turo would have reported on your 1099-K. Auto-load button pre-fills the form; you can override any field. Output: a reconciled "what to report on Schedule C" sheet plus the variance footnote you'd use to explain any difference to the IRS.
What if I get audited?
Most Turo-host audits are "correspondence audits" — you send documents, they review, done. The key is having an organized, defensible paper trail: trip logs by vehicle, business-use percentage documentation, receipts for expenses, mileage logs. FK's CPA Handoff package is designed to be audit-ready out of the box. If the audit escalates to in-person, hire an Enrolled Agent or tax attorney — don't represent yourself.
S-Corp & entity structure
At what profit does S-Corp election save me money?
Rule of thumb: ~$80K of net Turo profit after expenses. Below that, the cost of S-Corp (payroll service, separate return, state minimum franchise tax in CA/NY, more bookkeeping) consumes most of the SE-tax savings. FK's S-Corp Analyzer shows your specific breakeven.
What's a "reasonable salary" and how do I pick the number?
The IRS requires S-Corp owners to pay themselves "reasonable compensation" for the work they do — roughly what you'd pay someone else to manage your Turo fleet. For Turo hosts, that's usually 40–60% of net profit, calibrated against fleet-manager salaries in your area ($50K–$90K full-time, prorated by hours). Too low = IRS audit risk. Too high = you lose the SE-tax savings.
How do I actually elect S-Corp status?
1. Form an LLC (if you haven't). 2. Get an EIN from the IRS (free, 10 minutes). 3. File Form 2553 within 2 months and 15 days of the start of the tax year you want the election effective — for calendar-year businesses, that's March 15. 4. Set up payroll (Gusto, OnPay, ADP). You're now an employee of your own company.
Get a CPA involved before filing 2553. The decision is hard to reverse for 5 years.
What does S-Corp cost per year to maintain?
Expect ~$1,500–$3,500/year all-in: payroll service ($500–$1,000/yr), bookkeeping if outsourced ($2,400–$6,000/yr), tax return prep for Form 1120-S ($800–$2,000), and state franchise tax (CA $800, NY $25–$4,500, most others $0–$300). Subtract this from FK's projected SE-tax savings to see your true net benefit.
Can I un-do S-Corp election if it stops working?
Yes, but you must wait 5 years before re-electing once you revoke. So don't elect just to "try it" — model carefully first.
Cohost partner profiles
What's a "cohost partner" in FK?
Someone whose car you manage on Turo. They own the title. Turo issues the 1099-K to them. You handle the day-to-day operations and (usually) take a management fee. FK gives each cohost a separate identity inside your single login so their Schedule C, depreciation, and 1099-K reconciliation stay isolated from yours.
Will my main-host numbers include cohost cars?
No — by design. Use the "Viewing as: ▼" picker in the topbar to switch between your books and each cohost's. Dashboard, Fleet, Trip P&L, Schedule C draft — every surface is scope-filtered. The cohost can't log in directly (the manager — you — has the only login), but their accountant can be sent a clean, isolated package via CPA Handoff's magic-link share.
How do I assign vehicles to a cohost?
When you add or edit a vehicle, pick the cohost from the "Owner" dropdown. For existing vehicles, edit and switch owner. For bulk moves, scope the import to a cohost via the topbar picker, then import their Turo earnings CSV — every car in the CSV goes to the active scope.
How many cohosts can I have on my plan?
Operator = 1 cohost slot. Fleet = 3 slots. Empire = unlimited. Upgrade in Settings → Billing if you hit the cap.
Can the cohost log in to see their own data?
Not in the current version — only the main host has a login. Cohosts get a read-only "magic link" share when you generate their CPA Handoff package. That link lets their CPA download the Schedule C draft, mileage log, and depreciation schedule without an FK account.
Working with your CPA
What goes in the CPA Handoff package?
Six core artifacts: (1) Schedule C draft with revenue, COGS, itemized expenses; (2) per-vehicle mileage log; (3) depreciation schedule for every active vehicle; (4) 1099-K reconciliation showing gross vs. net + variance footnote; (5) receipt manifest from Document Vault; (6) claim/insurance summary. Everything is formatted to be audit-defensible.
When should I send the package to my CPA?
End of January, latest. CPAs get slammed Feb 1 → April 15. Arrive in January = front of the queue. Arrive in March = you wait. Pro move: send a preliminary in November (Jan–Oct + projections), get her feedback, send the finalized package mid-January.
I don't have a CPA. How do I find a good one for Turo?
Filter for: (1) experience with short-term rental or vehicle-rental Schedule C businesses; (2) comfort with bonus depreciation and §280F luxury caps; (3) local to your state for state-tax nuance. Avoid tax-prep chains and Enrolled Agents who only do W-2 returns. Expect $400–$1,500 for a Schedule C return depending on complexity. Get a flat-fee quote in writing before engaging.
My CPA says she doesn't need the FK package. Should I still send it?
Yes — politely. CPAs bill by the hour. A pre-built package cuts their prep time by 50–80%. You save money, she gets a cleaner file, the IRS gets better paperwork. If she insists on doing it from scratch, find out why — sometimes it's a billing-floor thing (a fixed minimum). If she dismisses good prep entirely, that's a yellow flag about her process.
How do I email the package to my CPA?
Use the "Email to my CPA" button at the top of the CPA Handoff tab — it generates a secure magic-link share that lets your CPA view the package without an FK account. Link expires in 30 days. You can also export PDFs and send directly. Subject line: "{Your name} – {Tax year} Turo Schedule C package."
Business valuation & exit
What is SDE and how is it different from net profit?
SDE = Seller's Discretionary Earnings. It's net profit + owner's compensation + non-cash items (depreciation) + one-time/personal expenses run through the business. The question SDE answers: what would a new owner take home if they ran the business the same way you do? Buyers use SDE because it's apples-to-apples across owners with different tax/comp strategies.
Why does the multiple range go from 2× to 4×? What gets me to 4×?
The compressor is owner-dependence. 2×: small fleet, you do every cleaning, no SOPs, messy books. 3×: 4–8 cars, processes documented, clean books. 4×: cohost or VA handles ops, 24+ months of clean books, the buyer could step in and not touch operations for 90 days. Owner-dependence reduction is the single biggest lever you can pull in the 12 months before listing.
Who actually buys Turo businesses?
Three archetypes. (1) Other Turo hosts looking to expand quickly — pay 2×–3× SDE. (2) Mom-and-pop rental shops entering peer-to-peer — pay 2×–3.5× SDE. (3) Private investors or search funders looking for cash-flowing assets — pay 3×–4×+ SDE if the business is absentee-runnable. Different buyer = different multiple. Position the listing accordingly.
How long before listing should I start exit prep?
12–18 months minimum. Buyers want clean trailing-twelve-month (TTM) books. If books are messy today, you have 12 months to fix them before due diligence. Also: document SOPs, separate personal from business expenses, train a cohost/VA so the business runs without you. Selling cold from "I want out next month" costs 30–50% of multiple.
Is the FK Valuation Report something I can show a real buyer?
It's a strong starting point for discussions — backed by your real numbers — but it's NOT a certified appraisal. For a transaction over ~$250K, hire a credentialed business broker or M&A advisor (3–10% of sale price as their fee). For a sale under $250K, the FK report + a sit-down with your CPA is usually enough to negotiate confidently.
Billing, plans & account
What plans do you offer?
Three monthly tiers and one lifetime option.
- Operator ($49/mo or $490/yr) — up to 10 vehicles, 1 cohost slot. Best for single-host operators.
- Fleet ($79/mo or $790/yr) — up to 18 vehicles, 3 cohost slots.
- Empire ($249/mo or $2,490/yr) — unlimited vehicles, unlimited cohosts, plus Exit Prep + CIM Generator + Investor Report.
- Lifetime ($497 one-time) — Empire-tier features forever, no recurring billing.
All plans include cloud sync, mobile + desktop access, and access to every tax tool. Higher tiers unlock cohost slots, fleet size, and advanced exit tools.
How do I cancel?
Settings → Billing → "Manage Subscription" opens your Stripe Customer Portal. Cancel anytime. Your access continues until the end of the current billing period, then your data is retained for 90 days in case you re-subscribe. After 90 days the data is purged.
Do you offer refunds?
Yes — full refund within 14 days of first purchase, no questions asked. For renewals (year 2+), refunds are case-by-case. Email [email protected].
What payment methods do you accept?
All major credit cards (Visa, Mastercard, Amex, Discover) and Apple Pay / Google Pay via Stripe. We don't currently accept ACH, PayPal, or crypto.
Can I upgrade or downgrade my plan?
Yes, anytime, via Settings → Billing. Upgrades take effect immediately and are prorated. Downgrades take effect at the end of your current billing period. If a downgrade would put you over the new plan's limits (e.g. moving from Empire to Operator with 15 vehicles in your fleet), FK warns you and lists which records would be hidden until you either upgrade back or reduce the fleet.
Privacy, data & security
Where is my data stored?
Locally in your browser (IndexedDB / localStorage) AND synced to a private Supabase Postgres database scoped to your license key. Each license is row-level-isolated — your data is not visible to other customers, and FK staff only access it under your explicit written consent (e.g. for support debugging).
Is my data encrypted?
Yes. In transit: TLS 1.3 on every request. At rest: AES-256 (Supabase default for managed Postgres). License keys are bcrypt-hashed; payment data never touches our servers (Stripe handles all card data). See the full Privacy Policy.
What happens to my data if I cancel?
Your access ends at the end of your current billing period. Your data is retained for 90 days in case you re-subscribe. After 90 days, all customer data is purged from production databases (backups are rolled off within 12 months under our retention schedule). You can request immediate purge by emailing support; we'll confirm completion within 30 days.
- Open the app and try Ask FK — our AI assistant answers from your actual data + tax knowledge base.
- Email [email protected] — we read every message and typically reply within 24 hours.